Store Manager

US-MD-Forestville (District Heights)
Job ID
2017-28159

Overview

To manage the day-to-day operations of a rue21 store; reports directly to the District Manager.

Responsibilities

  • Manage a store team of approximately 10 part-time and full-time store associates
  • Drive and maximize store sales to achieve goals, control and minimize shrink expectations, and maintain payroll within budgetary guidance
  • Establish, teach, and demonstrate exceptional customer service
  • Provide associates the tools necessary to ensure customer satisfaction and provide positive resolutions to challenges and complaints from customers
  • Execute company directives for product placement, display, and signage, and maintain company standards for cleanliness and organization
  • Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment
  • Achieve accuracy in executing markdowns, shipping, receiving, and cash control
  • Recruit, train, develop, and retain qualified associates to ensure staffing needs are consistently met
  • Coach, confront, and counsel associates to improve performance
  • Participate in the performance counseling of associates, up to termination of associates  as required
  • Establish associate work schedules
  • Provide training and succession planning for the store team

 

Qualifications

  • Demonstrated ability, in a store management capacity, to successfully operate and drive the sales performance of an apparel retail store
  • Minimum of 1-2 years store management experience required
  • Weekends, holidays and a minimum of 2 nights per week are required on a rotational basis.
  • Physical Requirements:

                 -Stand for up to 8 hours

                 -Carry up to 40 pounds

                 -Climb and balance on ladders

                 -Bend at the waist

                 -Lift up to 40 pounds

                 -Kneel and squat on the ground

                 -Reach above the shoulder frequently

 

 

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