Assists with the management of day-to-day operations within a rue21 store; reports directly to the Store Manager.
Responsibilities
Provide managerial, operational, and financial support to the Store Manager
Drive and maximize store sales, control and minimize shrink, and control payroll within budget to achieve store goals
Execute company directives for merchandise placement, visual displays, and signage as well as maintain company standards for cleanliness and organization within a store
Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment
Demonstrate exceptional customer service
Support the Store Manager in driving associates to execute their job duties, provide exceptional customer service, and offer positive resolutions to challenges and complaints from customers
Achieve accuracy in executing markdowns, shipping, receiving, and cash control
Help recruit, train, develop, and retain qualified associates to ensure staffing needs are consistently met
Participate in the performance counseling of associates
Complete all other duties as assigned
Qualifications
Demonstrated ability, in a sales and customer service, or management capacity, in assisting the Store Manager to operate and drive sales, preferably in a retail environment.
Minimum of 1 year retail management experience
Minimum of 1 year work experience at an apparel retailer
Work a scheduled minimum of 15 hours per week including weekends and holidays with the ability to increase hours based on business needs
Physical Requirements
Stand for up to 8 hours
Carry up to 40 pounds
Climb and balance on ladders
Bend at the waist
Lift up to 40 pounds
Kneel and squat on the ground
Reach above the shoulder frequently
Competencies
Business Acumen: demonstrates financial and operational understanding of organizational strategies and apply this knowledge to business situations
Communication: effectively conveys information and ideas in concise and meaningful exchanges through written and verbal communication
Customer Focus: demonstrates a customer-driven approach that focuses on anticipating, understanding, and servicing customer needs in order to facilitate a relationship with the brand
Leadership: empowers, coaches, and influences others to achieve a common goal or change a behavior
Planning and Organizing: effectively creates a plan and executes the processes required to achieve the desired outcome of the plan in a timely and efficient manner
Talent Assessment & Development: manages employee development in a manner that is deliberate and strategic in order to move employees through the organization
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Disclaimer:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.